{"id":11301,"date":"2022-08-12T10:00:00","date_gmt":"2022-08-12T09:00:00","guid":{"rendered":"https:\/\/www.contrado.co.uk\/blog\/?p=11301"},"modified":"2022-08-08T09:55:30","modified_gmt":"2022-08-08T08:55:30","slug":"how-to-upsell-in-your-business","status":"publish","type":"post","link":"https:\/\/www.contrado.co.uk\/blog\/how-to-upsell-in-your-business\/","title":{"rendered":"How to upsell in your business"},"content":{"rendered":"\n<p>You\u2019re a highly creative businessperson who cares about connecting with customers. Now, you\u2019re looking for ways to make more meaningful sales that don\u2019t come across as pushy upsells.<\/p>\n\n\n\n<p>Firstly, what <em>is <\/em>upselling? Upselling invites customers to buy the product they want with an option to access more features at a higher price. It\u2019s the difference between making regular transactions and interacting with people to discover and meet all their needs at once &#8211; and boost your sales! This article will answer all your \u201chow to upsell\u201d questions and suggest some valuable strategies and tips for upselling successfully in your business.<\/p>\n\n\n\n<p><strong>1 &#8211; Upsell a relevant product<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.contrado.co.uk\/custom-printed-accessories\"><img loading=\"lazy\" width=\"885\" height=\"550\" src=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/collection-of-similar-products.jpg\" alt=\"collection of similar products\" class=\"wp-image-11304\" srcset=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/collection-of-similar-products.jpg 885w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/collection-of-similar-products-300x186.jpg 300w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/collection-of-similar-products-768x477.jpg 768w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/collection-of-similar-products-440x273.jpg 440w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/collection-of-similar-products-650x403.jpg 650w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/a><\/figure>\n\n\n\n<p>Learning how to upsell a product is about finding ways of providing real value to your customers. Offering them something relevant that improves the product they\u2019re already eyeing up is the key to success here. You could start with some well-played pre-purchase upsells by adding a section to the bottom of your product pages &#8211; some thumbs-up upselling examples say, \u201cYou may also like\u201d, \u201cFrequently bought together\u201d, or \u201cWear with\u201d. Here, you can show off similar or complementary products. As you get to know your customers better, you\u2019ll pick up how to upsell a product that genuinely matches their searches and <a href=\"https:\/\/www.contrado.co.uk\/shop-fabrics\">purchase patterns<\/a>.<\/p>\n\n\n\n<p><em>E.g. Show plush cushions that pair nicely with the sofa they\u2019re buying.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.contrado.co.uk\/printed-cushions\"><img loading=\"lazy\" width=\"885\" height=\"550\" src=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Cushion-and-cushion-in-interior.jpg\" alt=\"Cushion and cushion in interior\" class=\"wp-image-11305\" srcset=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Cushion-and-cushion-in-interior.jpg 885w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Cushion-and-cushion-in-interior-300x186.jpg 300w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Cushion-and-cushion-in-interior-768x477.jpg 768w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Cushion-and-cushion-in-interior-440x273.jpg 440w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Cushion-and-cushion-in-interior-650x403.jpg 650w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/a><\/figure>\n\n\n\n<p>Figuring out how to upsell like this gives people an opportunity to get all their <a href=\"https:\/\/www.contrado.co.uk\/furniture\">furnishing<\/a> needs met at once. You could even showcase a bundle like a <a href=\"https:\/\/www.contrado.co.uk\/cushions-uk\">2-set of cushions<\/a> with the rather <a href=\"https:\/\/www.contrado.co.uk\/duvet-covers-uk\">lonely-looking duvet<\/a> in their basket.<\/p>\n\n\n\n<p><strong>2 &#8211; Play the long game<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.contrado.co.uk\/design-your-own\"><img loading=\"lazy\" width=\"885\" height=\"550\" src=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Shopping-products-and-post-purchase-email.jpg\" alt=\"Shopping products and post purchase email\" class=\"wp-image-11306\" srcset=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Shopping-products-and-post-purchase-email.jpg 885w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Shopping-products-and-post-purchase-email-300x186.jpg 300w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Shopping-products-and-post-purchase-email-768x477.jpg 768w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Shopping-products-and-post-purchase-email-440x273.jpg 440w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Shopping-products-and-post-purchase-email-650x403.jpg 650w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/a><\/figure>\n\n\n\n<p>One way businesses explore how to upsell products to customers is by reaching out after a purchase has been made. You could create a post-purchase email flow sharing relevant products while your business is still on the top of their minds. What do these upselling strategy examples show? Well, having already made the purchase, there isn\u2019t a threat of customers feeling cornered. Connecting with them and offering fresh (and relevant, always) products will also help build <a href=\"https:\/\/www.contrado.co.uk\/discounts\">customer happiness<\/a>, which has more overall success in growing sales than a one-time sale.<\/p>\n\n\n\n<p><strong>3 &#8211; Present a solution<\/strong><\/p>\n\n\n\n<p>A great tip for upselling is the casual move of making customers see a need to sell up themselves. Being solution-driven as a businessperson is <em>the <\/em>non-sleazy upselling strategy. This way, you\u2019re always considering how the products you sell can be improved with additional features. A good upselling example is offering protective accessories that\u2019ll increase the life or comfort of the product in a customer\u2019s basket.<\/p>\n\n\n\n<p><em>E.g. Wearing <a href=\"https:\/\/www.contrado.co.uk\/sunglasses-uk\">sunglasses<\/a> might present a challenge to people without, say, one of your <a href=\"https:\/\/www.contrado.co.uk\/custom-leather-glasses-case\">custom-made hard-wearing leather glasses cases.<\/a><\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.contrado.co.uk\/custom-sunglasses\"><img loading=\"lazy\" width=\"885\" height=\"550\" src=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Eyeglasses-and-glasses-case.jpg\" alt=\"Eyeglasses and glasses case\" class=\"wp-image-11307\" srcset=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Eyeglasses-and-glasses-case.jpg 885w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Eyeglasses-and-glasses-case-300x186.jpg 300w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Eyeglasses-and-glasses-case-768x477.jpg 768w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Eyeglasses-and-glasses-case-440x273.jpg 440w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Eyeglasses-and-glasses-case-650x403.jpg 650w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/a><\/figure>\n\n\n\n<p>A peace-of-mind offer like planning how to upsell a <a href=\"https:\/\/www.contrado.co.uk\/bespoke-coffee-table\">coffee table<\/a> with a scratch-resistant <a href=\"https:\/\/www.contrado.co.uk\/dining-table-runner\">table runner<\/a> or <a href=\"https:\/\/www.contrado.co.uk\/tablecloths-uk\">tablecloth<\/a> will reassure people that they are protecting their investment.<\/p>\n\n\n\n<p><strong>4 &#8211; Sell a discount or special offer<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.contrado.co.uk\/custom-espadrilles\"><img loading=\"lazy\" width=\"885\" height=\"523\" src=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/discounts-copy.jpg\" alt=\"discounts copy\" class=\"wp-image-11308\" srcset=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/discounts-copy.jpg 885w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/discounts-copy-300x177.jpg 300w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/discounts-copy-768x454.jpg 768w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/a><\/figure>\n\n\n\n<p>When someone\u2019s shopping for a high-cost occasion like a wedding, a pre-checkout upsell might just look like a salesy turnoff unless you give them a proper incentive, i.e. a <a href=\"https:\/\/www.contrado.co.uk\/discounts\">charming discount<\/a>. A good move for how to upsell in retail is giving them the offer to save an extra % off when they upgrade to a larger product. Say the total amount in their basket is \u00a350. You could artfully offer 10% off the whole thing when they opt for an upgrade.<\/p>\n\n\n\n<p>Some of the best upselling examples are half the cost of the original purchase to motivate people to rationalise the price. Or presenting 3 product comparisons that give the middle-priced item the best profit margin to trigger a sale. Another one of our top upselling strategy examples is sharing a relevant product at checkout with the plug that adding it to their cart will qualify them for free shipping. Drawing attention to a one-click offer to drive people to buy a more costly item will have the same effect.<\/p>\n\n\n\n<p><strong>5 &#8211; Exploit holidays and gifting seasons<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.contrado.co.uk\/design-your-own\"><img loading=\"lazy\" width=\"885\" height=\"523\" src=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/gifting.jpg\" alt=\"gifting\" class=\"wp-image-11309\" srcset=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/gifting.jpg 885w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/gifting-300x177.jpg 300w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/gifting-768x454.jpg 768w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/a><\/figure>\n\n\n\n<p>Think of the abject shopping fever people fall victim to on Black Friday or <a href=\"https:\/\/www.contrado.co.uk\/discounts?isSearchOpen=true&amp;term=Christmas\">Christmas<\/a>. One way of organising how to upsell a product during these peak gifting times is a flash sale. The great thing is this upselling strategy eliminates the risk of frustrating customers. You can introduce a limited time offer on relevant items that\u2019ll make last-minute <a href=\"https:\/\/www.contrado.co.uk\/discounts?isSearchOpen=true&amp;term=gifting\">gifting<\/a> super painless. That could be a one-day-only offer on a <a href=\"https:\/\/www.contrado.co.uk\/custom-jewellery-boxes\">jewellery box<\/a> for the <a href=\"https:\/\/www.contrado.co.uk\/sterling-silver-necklace\">sterling necklace<\/a> in their basket, a <a href=\"https:\/\/www.contrado.co.uk\/custom-satin-drawstring-bag\">luxurious satin bag<\/a> with their silk party gown or a silver tin paired with their <a href=\"https:\/\/www.contrado.co.uk\/jigsaw-puzzles-uk\">personalised jigsaw puzzle<\/a>. You come in peace, bearing a product that customers can send without <a href=\"https:\/\/www.contrado.co.uk\/gift-wrapping-paper\">gift wrapping<\/a>: a solution to their problem.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.contrado.co.uk\/custom-jewellery\"><img loading=\"lazy\" width=\"885\" height=\"550\" src=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Jewellery.jpg\" alt=\"Jewellery\" class=\"wp-image-11310\" srcset=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Jewellery.jpg 885w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Jewellery-300x186.jpg 300w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Jewellery-768x477.jpg 768w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Jewellery-440x273.jpg 440w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Jewellery-650x403.jpg 650w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/a><\/figure>\n\n\n\n<p>The best thing about strategic upselling examples is that customers who buy more stay loyal. When you learn how to upsell, you\u2019re constantly seeking ways to add value to a purchase \u2014the result: a higher guarantee of customer satisfaction and more sales.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.contrado.co.uk\/design-your-own\"><img loading=\"lazy\" width=\"885\" height=\"132\" src=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/CTA_Design-products-to-upsell-now.jpg\" alt=\"Design products to upsell now\" class=\"wp-image-11303\" srcset=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/CTA_Design-products-to-upsell-now.jpg 885w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/CTA_Design-products-to-upsell-now-300x45.jpg 300w, https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/CTA_Design-products-to-upsell-now-768x115.jpg 768w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You\u2019re a highly creative businessperson who cares about connecting with customers. Now, you\u2019re looking for ways to make more meaningful sales that don\u2019t come across as pushy upsells. Firstly, what is upselling? Upselling invites customers to buy the product they want with an option to access more features at a higher price. It\u2019s the difference [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":11302,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"Not sure how to upsell in your business? Explore our tips for upselling products to customers. 5 upselling examples to help you increase your sales"},"categories":[2],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to upsell in your business<\/title>\n<meta name=\"description\" content=\"Not sure how to upsell in your business? Explore our tips for upselling products to customers. 5 upselling examples to help you increase your sales\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contrado.co.uk\/blog\/how-to-upsell-in-your-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to upsell in your business\" \/>\n<meta property=\"og:description\" content=\"Not sure how to upsell in your business? Explore our tips for upselling products to customers. 5 upselling examples to help you increase your sales\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contrado.co.uk\/blog\/how-to-upsell-in-your-business\/\" \/>\n<meta property=\"og:site_name\" content=\"Contrado Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-12T09:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-08T08:55:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Header-artists-store-collection.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"885\" \/>\n\t<meta property=\"og:image:height\" content=\"550\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joanna Bailey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.contrado.co.uk\/blog\/#website\",\"url\":\"https:\/\/www.contrado.co.uk\/blog\/\",\"name\":\"Contrado Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.contrado.co.uk\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.contrado.co.uk\/blog\/how-to-upsell-in-your-business\/#primaryimage\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Header-artists-store-collection.jpg\",\"contentUrl\":\"https:\/\/www.contrado.co.uk\/blog\/wp-content\/uploads\/2022\/08\/Header-artists-store-collection.jpg\",\"width\":885,\"height\":550,\"caption\":\"artist's store collection\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.contrado.co.uk\/blog\/how-to-upsell-in-your-business\/#webpage\",\"url\":\"https:\/\/www.contrado.co.uk\/blog\/how-to-upsell-in-your-business\/\",\"name\":\"How to upsell in your business\",\"isPartOf\":{\"@id\":\"https:\/\/www.contrado.co.uk\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.contrado.co.uk\/blog\/how-to-upsell-in-your-business\/#primaryimage\"},\"datePublished\":\"2022-08-12T09:00:00+00:00\",\"dateModified\":\"2022-08-08T08:55:30+00:00\",\"author\":{\"@id\":\"https:\/\/www.contrado.co.uk\/blog\/#\/schema\/person\/c9cfb95520332734be7aa58572f9f41d\"},\"description\":\"Not sure how to upsell in your business? 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