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Dispatch Manager

Position Title:

Dispatch Manager

Overall Purpose of the Role:

You will be a part of the production warehouse team and you will lead the packing department in a manner that ensures the product is dispatched on time, collected and delivered in the most cost-efficient manner. You will have to meet the standards required for our Customers, Company and Site.

Principle Accountability & Responsibilities:

  • Coach, manage and develop Supervisor and team to optimise performance and meet targets.
  • Challenge established work pattern to bring costs down
  • To complete all paperwork and procedures relating to dispatched finished goods including accurate loading and key management
  • Knowledge to pack carefully, swiftly to increase customer experience and keep costs down
  • Streamline to ensure no orders are mixed when orders are prepared
  • Report issues and solutions to management in order to keep reducing overdues
  • Organise the department to help pack faster and better & reduce mixed orders to nil

Must Have:

  • Understand the importance of selecting the right carrier company for each delivery.
  • Understanding of Shift and rota management
  • Team management experience is essential.
  • Understanding of volumetric weight vs actual weight and related costs

Good To Have:

  • Knowledge of DHL, Royal Mail, FedEx systems is a plus
  • Ability to thrive under pressure.

Years of Experience Required:

  • A minimum of 5 Years Experience as a Despatch Manager for running £3m-£10 dispatch

Job Type:



£30,000.00-£35,000.00 per year


London, UK

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About us

Contrado started in 2002 from the kitchen of our founders Chris and Fran. Since then, we’ve grown rapidly and have proven to be established leaders in design and print manufacturing. 
Contrado means ‘make and deliver together’ and we’ve proudly built a strong community of creatives who are driven by this value.

Our platform enables creatives to sell art and build their brands while giving like-minded consumers the chance to find unique, designer products made to last. 
We print original designs on a range of premium quality products from homeware to fashion and each piece is sustainably handmade to order inside our one-stop production house within 24 hours.

We’ve grown from a few people to 160 and we now operate in 14 countries but we still believe in the same values as day one.

Inclusivity, Diversity & Fairness Statement 
We are a united and mixed bunch here at Contrado. We find and nurture talents in so many people for the benefit of all of us. In addition, we work hard to create a representative, inclusive and friendly team. We share different experiences, varying perspectives and backgrounds, and combine them to make for better lives and workplace. A positive approach to fairness, creates a better experience for our customers too, because we are a reflection of each one of them, and they like us more for it. We are fair and even in all areas such as gender, race, disability, colour, religion or belief, national / regional origin, age, sexual orientation, marital or parental status.

How to apply

This is a key position and we’re curious to know why you think you’d be a good fit. 
Please apply with your CV and a link to your portfolio, along with a cover note.
We understand the time and effort that goes into applying for a job you love so we’ll always get back to you on your application status.
Thanks and good luck!

Apply for this role