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Dispatch Manager

Job Description

Joining: ASAP
Location: Contrado - Lifestyle | Fashion | Home - eCommerce - London NW10
Experience: 2-3 years

Job Summary

Contrado is an exciting lifestyle and fashion Company with huge international reach and fast expansion. We make and sell fashion clothing, custom gifts and accessories to highly design driven people. We are growing fast and adding terrific new talented people to meet our sales demands, so this new talent opportunity could be yours.

Our logistics packaging team is the last and essential step before any of our personalised products leaves our company. Great opportunity to supervise work of 5-10 staff of the growing Company.

What You Will Be Doing:

  • Dispatch Experience**
  • Understand the importance of selecting the right carrier company for each delivery
  • Challenge established work pattern to bring costs down
  • Knowledge of DHL, Royal Mail, Fedex systems a plus
  • Understanding of volumetric weight vs actual weight and related costs
  • To complete all paperwork and procedures relating to dispatched finished goods including accurate loading and key management

Previous experience as a leader

  • People person
  • Shift and rota management
  • Multi-tasker
  • Handle holidays and think creatively when understaffed
  • Manage absences, lateness
  • Staff improvement and disciplinary management if necessary
  • Ensure the work areas under your teams’ control are clean, safe and orderly
  • Ensure the requirements of the production plan are met.
  • Raise any concerns and a suitable solution to your Supervisor in a timely and objective manner
  • Communicate effectively with the other team member
Order preparation experience

  • Check products types and quantities – they might be different or not
  • Streamline to ensure no orders are mixed when ordered are prepared

Packing experience

  • Should know how to pack carefully, swiftly to increase customer experience and keep costs down

Cross Department Order Chasing management

  • Experience in chasing orders in other departments holding up the packing department
  • Be nice but firm. Think Customer
  • Report issues and solutions to management in order to keep reducing overdues

Training

  • Set up a training plan for existing and future permanent & temp staff
  • Train and coach the team
  • Learn from mistakes so they don’t happen twice
  • Organise Temp training for peak seasons to ensure care and productivity at all levels

Attention to detail is key

  • Clear desk policy
  • Check parcels weight and size once packed by staff

Organisational skills

  • Organise the department to help pack faster and better & reduce mixed orders to nil
  • Add wherever needed information to help current staff prepare orders and pack better
  • Comply with the policies and procedures of the Company
  • Should focus on the savings in all areas without compromising on quality

Creativity

  • Think creatively both in terms of space and staffing

Multitasking

  • Assist in other areas, within your capabilities and training
  • Be proactive in organising the team to respond to production demands ensuring the timely movement of work in progress and finished products throughout the production facilities; this will include extended working days when necessary
  • The role will include raw material, offload, movement and storage when demand requires
  • Ready to work on the weekend if the work demand
  • Create reports, pivot tables, analyse and act to improve practices
  • Computer literate

Benefits


  • Enjoyable atmosphere, fast-paced, fun, and creative environment
  • Competitive salary to skill level with potential 10-15% overtime bonus
  • On-site fully equipped company gym (Technogym)
  • 50% preferential staff discount
  • An employee of the month bonus
  • Pension scheme
  • Referral scheme (gift vouchers)
  • 28 days holidays including bank holidays (to 35 days depending on years of service)
  • Free fruit, bottomless ground coffee and fresh orange juice
  • Ongoing training; online, internal, conferences and books
  • Team outings, BBQ's, event

We have created a great culture of teamwork and friendship through hard work and positivity. We enjoy an inclusive, fun atmosphere, and we seek individuals who thrive in that environment. We offer flexibility, concise decision making and less hierarchy. If this works for you, apply now for this job opportunity.
 

The Company - Contrado Imaging Ltd.


Contrado, is a rapidly expanding custom lifestyle, fashion and home-ware Company. We are seeking another talented person to change how lifestyle products are designed, made and bought. Out technology driven Company was founded in 2002. Now we are a diverse team of 120 people in West London designing and making a variety of sought after creative clothing, gift and home products. We design, print & make products on demand in London. We sell direct to consumers through our websites, with expanding worldwide reach. We’re growing fast. That’s where you come in.

www.contrado.co.uk / www.bagsoflove.co.uk + international sites in FR / DE / USA / IT / ES / JP / NL / SE / IE / AUS and many more.

Starts now, or in the next few weeks.

Job Type: Full-time
Salary: £25,000.00 /year


Experience: Packing / Logistics: 2 years (Required)

Location: London NW10 (Preferred)

Language: English (with excellent writing skills too) (Required)







Apply for this role

Contrado Imaging Ltd - The Company:

Welcome to Contrado, a rapidly expanding custom lifestyle, fashion and homeware Company. We are changing the way people buy these products. We seek another talented person to help. Our technology driven company was founded in 2002. Now we are a diverse team of 120 awesome people in West London designing and making a variety of sought after creative clothing, gift and home products. Excitement is guaranteed as we design, print & make products on demand. We sell direct to consumers through our websites, with expanding worldwide reach. And we’re growing fast. That’s where you come in.

We are worldwide: UK, France, Germany, USA, Italy, Spain, Japan, Holland, Sweden, Ireland, Australia, and United Arab Emirates, Canada, with more to come.

Please see our web sites to get a feel for our service. Apply now and help change how people buy lifestyle products.

Benefits Include

  • Enjoyable atmosphere, fast-paced, fun, and creative environment
  • Competitive salary to skill level with potential 10-15% overtime bonus. Every minute you work is paid.
  • On site fully equipped company gym (Technogym)
  • Breakout and social games areas with trampoline, pool table, table football, table tennis
  • Up to 35 days of holidays incl. Bank Hols
  • Flexible working hours (for most roles)
  • Occupation sick policy
  • Subsidised season ticket loan
  • 50% preferential staff discount
  • Free fruit, bottomless ground coffee and fresh orange juice
  • Bike park for cyclists
  • Ongoing training; online, internal, conferences and books
  • Team outings, BBQ's, events
  • Eye care vouchers

We have a great culture of teamwork and friendship through hard work and positivity. We enjoy an inclusive, warm atmosphere, and we seek individuals who thrive in that environment. We offer flexibility, concise and swift decision making and less hierarchy. If this works for you, apply now for this job opportunity.


We Offer: Competitive salary to skill level. Exciting meaningful challenging projects. Excellent working atmosphere. Up to date technology and ongoing training.


Inclusivity, Diversity & Fairness Statement 
We are a united and mixed bunch here at Contrado. We find and nurture talents in so many people for the benefit of all. In addition we work hard to create a representative, inclusive and friendly team. We share different experiences, varying perspectives and backgrounds, and combine them to make for better lives and workplace. A positive approach to fairness, creates a better experience for our customers too, because we are a reflection of each one of them, and they like us more for it. We are fair and even in all areas such as gender, race, disability, colour, religion or belief, national / regional origin, age, sexual orientation, marital or parental status.

Apply Now: 
We'd love to hear from you.




  • Enjoyable atmosphere, fast-paced, fun, and creative environment
  • Competitive salary to skill level with potential 10-15% overtime bonus
  • On site fully equipped company gym (Technogym)
  • Breakout and social games areas with trampoline, pool table, table football, table tennis
  • Flexible working times
  • Subsidised season ticket loan
  • 28 days holiday (inclusive)
  • Pension scheme
  • 50% preferential staff discount
  • Free fruit, bottomless ground coffee and fresh orange juice
  • Free car parking, bike park
  • Ongoing training; online, internal, conferences and books
  • Team outings, BBQ's, events

We have created a great culture of teamwork and friendship through hard work and positivity. We enjoy an inclusive, positive atmosphere, and we seek individuals who thrive in that environment. We offer flexibility, concise and swift decision making and less hierarchy. If this works for you, apply now for this job opportunity.

  • Enjoyable atmosphere, fast-paced, fun, and creative environment
  • Competitive salary to skill level with potential 10-15% overtime bonus
  • On site fully equipped company gym (Technogym)
  • Breakout and social games areas with trampoline, pool table, table football, table tennis
  • Flexible working times
  • Subsidised season ticket loan
  • 28 days holiday (inclusive)
  • Pension scheme
  • 50% preferential staff discount
  • Free fruit, bottomless ground coffee and fresh orange juice
  • Free car parking, bike park
  • Ongoing training; online, internal, conferences and books
  • Team outings, BBQ's, events

We have created a great culture of teamwork and friendship through hard work and positivity. We enjoy an inclusive, positive atmosphere, and we seek individuals who thrive in that environment. We offer flexibility, concise and swift decision making and less hierarchy. If this works for you, apply now for this job opportunity.

  • Enjoyable atmosphere, fast-paced, fun, and creative environment
  • Competitive salary to skill level with potential 10-15% overtime bonus
  • On site fully equipped company gym (Technogym)
  • Breakout and social games areas with trampoline, pool table, table football, table tennis
  • Flexible working times
  • Subsidised season ticket loan
  • 28 days holiday (inclusive)
  • Pension scheme
  • 50% preferential staff discount
  • Free fruit, bottomless ground coffee and fresh orange juice
  • Free car parking, bike park
  • Ongoing training; online, internal, conferences and books
  • Team outings, BBQ's, events

We have created a great culture of teamwork and friendship through hard work and positivity. We enjoy an inclusive, positive atmosphere, and we seek individuals who thrive in that environment. We offer flexibility, concise and swift decision making and less hierarchy. If this works for you, apply now for this job opportunity.



Apply for this role