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Product Director

The Role

Establish the Product Design Strategy & Define the Roadmap and prioritisation (Including CRO, data insights & UI/UX), ensuring the delivery and achievement of our agreed profit targets through market leading onsite CVR and platform performance.

At Contrado, we serve at the same time two distinct audiences—B2B and B2C and we want to establish a User-Centred Culture as we deeply care about our customers.

As Product Director, you will work in collaboration with the senior team to input into the overall business strategy, ensuring the Marketing and Tech departments are aligned to this to achieve/exceeds sales targets and overall profitability.

You need to have extensive eCommerce experience ideally in the fashion/tech industry. Work closely with the Marketing and Brand Design teams to understand what our brand means and suffuse it into the details of every user interaction.


Defining and evangelizing the Product Vision

  • Building and nurturing the product vision within your team and company
  • Driving the communication and alignment of the Product Vision and Roadmaps with all internal stakeholders.
  • Creating relationships and building trust with a broad range of senior stakeholders across the business (CEO, Head of Sales, Engineering and Marketing leaders, cross-functional leaders).
  • Ensuring that all the product teams build and maintain a comprehensive and informed outcome-driven roadmap.
  • Providing regular updates on the OKRs and roadmaps progress.

Driving an Insights-Driven culture

  • Identifying sustainable competitive advantages across a range of use cases and driving improvements on how we run benchmarking activities.
  • Understanding the competitor landscape and industry trends across a range of use cases. Thinking proactively about competitors’ insight to uplevel the team’s thinking and to inform product strategy.
  • Defining the analysis we need, independently seeking and evaluating data insights to inform product strategy by partnering with Analytics to uncover new insights that help drive product strategy.

Driving a high-quality implementation

  • Working across multiple teams to form coherent, think big, and start small approaches.
  • Motivating your team to find creative ways to continue to ship frequently even for complex, high-dependency projects.
  • Inspiring and encouraging your team to push for a higher bar for quality across the broader system.
  • Ensuring that relevant stakeholders are aware of the upcoming rollout in a timely manner, contributing to building training materials for the teams, and leading a progressive rollout strategy if needed.
  • Getting your team to communicate releases to the company using the appropriate communication channels with a strong narrative containing rationale(s) behind the decisions taken and anticipating frequently asked questions.
  • Creating a strong relationship with marketing to update sales and marketing materials and building a coherent and appealing product marketing strategy.

Growing your team

  • Influencing: you represent the gear in company strategic meetings and strategic product meetings. You are able to drive complicated decisions where several stakeholders are involved taking into account each one point of view. You can challenge the business requirements.
  • Coaching and training: make your team grow. Make them become autonomous and impact-driven.
  • Reviewing and assessing: set clear objectives with the OKR methodology, monitoring performance regularly, and reviewing each quarter the Product Manager’s performance.

We are growing fast within a complex matrix. We need to keep up with that growth. That means building fast, and that means tradeoffs. Sometimes, the experience will be exactly as planned. Other times, we will need to take shortcuts. You will always know how to prioritize to get the best of both worlds: radical growth that finds the right tradeoff between business results and customer needs.


  • Strong leadership skills proven in a changing and challenging environment. You have successfully managed Product teams and successfully managed large initiatives cross-functionally. You are able to influence the organization and to motivate your colleagues and make them grow.
  • Strategic thinker: A strong track record of successfully delivering Product vision, multi-year strategy, and transformation within a customer-centric and commercially minded business.
  • Minimum 7+ years of product management experience delivering highly successful and innovative products.
  • User-Obsessed: You are passionate about the users and have success stories on how you used continuous discovery to identify meaningful opportunities.
  • Insights Driven: You don’t take decisions without solid insights to back your assumptions and you always get the data you need to move on.
  • You have managed an international, remote tech/design team of 10+ people and brought it to outstanding levels of quality.
  • You have collaborated across the company with other teams like Tech, Marketing. Sales, Growth, Ops, Finance, General Managers, etc.
  • You have proven your ability to create a product that elegantly solves customer pain points.


  • Competitive salary
  • 15% annual bonus (based on company performance)
  • Hybrid remote workplace (3 days working in our central London coworking or west London office space)
  • On-site fully equipped gym (Technogym)
  • Flexible working hours by application
  • Up to 50% Contrado discount
  • Ongoing training
  • Breakout and social games areas with trampoline, pool table, table football, table tennis
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About us

Contrado started in 2002 from the kitchen of our founders Chris and Fran. Since then, we’ve grown rapidly and have proven to be established leaders in design and print manufacturing. 
Contrado means ‘make and deliver together’ and we’ve proudly built a strong community of creatives who are driven by this value.

Our platform enables creatives to sell art and build their brands while giving like-minded consumers the chance to find unique, designer products made to last. 
We print original designs on a range of premium quality products from homeware to fashion and each piece is sustainably handmade to order inside our one-stop production house within 24 hours.

We’ve grown from a few people to 160 and we now operate in 14 countries but we still believe in the same values as day one.

Inclusivity, Diversity & Fairness Statement 
We are a united and mixed bunch here at Contrado. We find and nurture talents in so many people for the benefit of all of us. In addition, we work hard to create a representative, inclusive and friendly team. We share different experiences, varying perspectives and backgrounds, and combine them to make for better lives and workplace. A positive approach to fairness, creates a better experience for our customers too, because we are a reflection of each one of them, and they like us more for it. We are fair and even in all areas such as gender, race, disability, colour, religion or belief, national / regional origin, age, sexual orientation, marital or parental status.

How to apply

This is a key position and we’re curious to know why you think you’d be a good fit. 
Please apply with your CV and a link to your portfolio, along with a cover note.
We understand the time and effort that goes into applying for a job you love so we’ll always get back to you on your application status.
Thanks and good luck!

Apply for this role