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At Contrado we have three payment providers: Worldpay, PayPal and Klarna. These are the only payment systems we use.
Klarna transaction reference is alphanumeric eg 1XYZA987
PaypalTransaction numbers are currently made of 17 digits only such as 45L000000Z0000000
WorldpayTransaction numbers are currently made of 10 numbers only such as 3371000000
If the payment does not process, we advise you to check the following:
If your order has not been confirmed and you have received a billing email with transaction number, please provider us with your transaction number and pre-order number.
We accept bank transfers and PO orders. Please provider us, via chat or email, with the pre-order number (basket I.D). We will then send you a Pro-Forma Invoice to arrange payment. Once you have sent the transfer, simply send us a payment confirmation.